SERVICES

Support Services

Development Support Service

MANTICA engineers work with the customer's technical team to ensure a top-quality development experience. Development Support Service along with Training, Testing and Custom Development services enable customers to accelerate product development and concentrate on their core business: the development and deployment of new revenue producing applications.

Deployment Support Service

In order to ensure a trouble-free operation of your products, MANTICA Technical Assistance Center (TAC) provides round-the-clock front-line support anywhere in our addressed market. We offer two different levels of deployment support to final customers:

• Standard Support and Maintenance: support during working hours.
• 7x24 Support and Maintenance: support twenty four hours a day, seven days a week.

Proactive Support

Even when the system is running fine, it requires daily monitoring, maintenance and optimization to keep it that way. In order to maximize the performance and improve operating efficiencies, MANTICA offers proactive support by means of Network Auditing and the development of Productivity Improvement Plans.