#IMSAgent Service Guard
Monitor and measure VoLTE, WiFi Calling and RCS services with a reliable and unattended hardware probe taking care of your service 24/7
Active Monitoring for VoLTE, WiFi Calling and RCS service assurance and optimization
Smartphones have not been conceptually designed for being intensively used 24/7. GSMA’s Network 2020 Issues Registry reveals that commercial devices are the most common cause of VoLTE, WiFi Calling and RCS issues. It means that monitoring equipment based on smartphones end up facing outages due to high internal temperature, batteries swollen and also producing unreliable results. It should be monitoring the network but the reality is that this is just one device with a specific firmware version producing unreliable results.
IMSAgent Service Guard is the first universal, configurable and device agnostic monitoring equipment specially designed for mobile operators, network equipment vendors and service providers adopting IMS based services to 24/7 secure service availability and performance.
Provide a standard set of test cases for Social Network, Video, Gaming, Communications and Music.
Automate the test case execution on real devices. IPhone, Android and Windows, with supporting old and latest versions.
Correlate automatically traffic between test case results and network traffic identified within PGW and DPI network elements.
RELIABLE AND REPEATABLE
Designed for being intensively used 24/7. Accurate results based on a robust and repeatable process.
HIGH TEST FREQUENCY
500 test executions per hour if needed in order to get a valid number of samples per hour. and location.
No limits for testing over any kind of bearer 3G, 4G, WiFi and Ethernet.
Support for at least 2 Subscribers (SIM cards).
Capable to test IMS based services over any kind of interface, including RAN, WiFi and Ethernet.
Fully 24/7 unattended probe, no manual intervention is needed for keeping the tests running.
Modern management communication system which allows the probe to be orchestrated over LTE, WiFi and Ethernet connections.
Real-time upload of test results, network traces and audio captures.
Portable test unit qualified to be used for stationary and also drive testing.
Predefined and configurable set of test cases
providing support for VoLTE, WiFi Calling and RCS.
24/7 SERVICE MONITORING
Ensure services work at all times across all call types by monitoring service performance 24/7. Dramatically reduce mean time-to-repair by isolating the fault domain.
CUSTOMER EXPERIENCE MEASUREMENT
Measure proactively customer experience. Complete view of service performance, proactive prevention, and the ability to enable continuous improvement.
24/7 SERVICE INTEROPERABILITY
Ensure interoperability between operators works at all times across all call types by monitoring service performance 24/7 at both sides.